0845 is the UK's standard business phone number. Known and recognised everywhere, it offers callers the assurance of low call rates, and gives your organisation a national presence.
0845 numbers are non-geographic, unlike traditional local 01 and 02 numbers, they aren't linked to any given area or telephone exchange, and calls to them cost the caller the same low rate, wherever in the UK they are dialing from. Thus an 0845 can give your business a truly national feel, implying nationwide coverage and encouraging callers to believe you will be interested in their call, regardless of where they are in the country. 0845 is also an effective way to mask your location, enabling regional businesses to compete in the national marketplace.
Some telephone companies, notably BT, will charge you up to 3p per minute to route your 0845 calls to you. With Switchconnect, you get your incoming calls completely free of charge as long as you're routing them to a landline. As a result, many companies are now choosing 0845 numbers from Switch, instead of BT.
Many consumer landline calling plans now include calls to 0845 in their inclusive minutes, making them even more popular than before, and even if a given user's plan doesn't include them, charges to end users calling Switchconnect 0845 numbers from BT landlines are just 1p per minute between 6am and 6pm, and just 0.5p per minute at other times.
When you buy a Switchconnect 0845 number, you get access to our "SwitchINS" control portal, where you can specify one or more "destination numbers" for your calls. When someone dials your 0845 number, we instantly redirect the call to the appropriate destination. You have unrestricted access to SwitchINS 24 hours a day, so you can easily and instantly update where your 0845 number is pointing, route it to your office landline, your mobile, a colleagues phone, your home phone, or indeed absolutely any phone number anywhere. Incoming calls routed to landlines are completely free of charge to you, mobile and international routing is also available, though these do have per minute costs.
Because you can change your phone routing instantly and at any time, you can easily ensure that calls are handled correctly regardless of where you are, for instance if you're traveling on business, you can route the calls to your mobile, and then route them back to your office phone as soon as you get back. If you need to make a routing change in a hurry and don't have access to the Internet, you can call us directly and we'll make the change for you, swiftly and with no fuss.
Your Switchconnect 0845 number simply sits "on top" of your existing telephone services, and you can go on using your existing phones for both incoming and outgoing calls, there is no interruption of your existing services, no need for engineer visits or additional telephones. Though should your 0845 number boost your sales to the point where you need additional phone lines, we can supply those too!